TIP: If you receive an email on iPhone with multiple attachments and you don’t want to open each one, you can first forward to yourself and see if they come across as they should. WORK AROUND: We have determined that if you first open the pdfs of the iPhone before forwarding, they always arrive intact. Other times the attachment doesn’t even show up. Other times the attachment opens with a blacked out window. If received by recipient on Mobile Device: Sometimes you can open it and see the first attachment and not others. If received by recipient in Outlook: In most circumstances the received attachment attempts to open and reports a failure. Problem: The multiple attachments you sent may be combined into a single attachment when the recipient gets it. You receive a message with certain multiple attachments and immediately forward it to others to review. "Scenario: You use an iPhone or iPAD with latest version 9.3 iOS. The following was posted by a member on ILTA's forums: Give it a try, and let me know if this works for you too. This fix seems to stick even with a hard power off (holding power and home button for 10 seconds).
The recipient should receive all attachments intact.ĭ. Forward the message containing the attachments.Ĭ. For example, a PDF, DOCX, XLSX, or a combination of multiple attachments of the same type.ī. Preferably, test with a message containing multiple attachments. Using a previously sent attachment may have corrupted it. Locate a message containing a valid attachment. Double tap on the Home button, and swipe up on the mail application to closeĪ. If you added a signature in the previous step, perform the reverse action, and remove signature.Ī. iOS Settings > Mail, Contacts, Calendars > Signature on your iPad/iPhone.ī. I used copy and paste from a previous message. Creating a new test message will confirm the signature is added or removedĪ. If you do not have a signature, perform the reverse action, and add a signature.Ī. Re-open the iPhone/iPad mail applicationĪ.This mishandling (or intentional invocation) of the iOS processing of inline attachments, after it is fully received (attachments downloaded) by the iPhone/iPad device, lead us to try the following: HTM file, and suggest that bold faced content in the signature impact attachment corruption. These threads contain evidence of the issue since 2012, reference the inline attachments, the extra. Possible solution derived from Adobe and Microsoft Community forums:
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